Create products that users love and that drive business growth.
I help product teams integrate continuous discovery practices that empower them to create customer-centric designs, leading to increased user engagement and measurable business growth.
Meet Richard
I'm here to empower your product team to reach new heights.
With 15+ years of transforming teams, I've seen firsthand the power of customer-driven insights. My proudest moments are when a team's hard work translates directly to the success of their users and their business.
In a world where uncertainty is the norm, my mission is to make your product team as innovative and durable as possible. I believe it's possible to unite customer needs with business growth—because I've seen proof of it every day.
My practice is defined by its qualitative focus, holistic perspective, and commitment to delivering lasting results. Wondering what's behind that dashboard you've been staring at? I find out and help you make sense of it.
Using my targeted approach, I've helped teams in tech, education, and e-commerce:
- 📈 50% increase in user engagement
- 💰 35% boost in revenue growth
- 🚀 40% faster time-to-market for new features
