Wouldn’t it be great, to get ideas into a prototypes to share with engineers, partners, investors, etc.
I’ll help you listen to your customers and understand their motivations.
I have a track record of connecting the dots, between business design and customers experience to deliver business growth.
Curious to see if we’d be a good fit to work together, Let's chat!
Richard helped guide the process of discovery, design and experimentation. Throughout, Richard is always a staunch advocate for the customer. I find Richard to be a great help in making sense of where our priorities should be, and how we can achieve our business goals while never (well, mostly never) compromising our principles. Developing new concepts and thinking big with Richard is unfailingly an inspiring and invigorating activity.— Asha Ioculari, Product manager at Open Universities Australia
If you’re looking for a designer to help define your customers experience to deliver business growth—
Achieving an average of talking to customers every five days for over a year. Gathering early input and validation from customers to save time and increase confidence. This empathy approach also radically improved the perception of how easy it is to work with Open Universities Australia.
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What are appropriate incentives It’s normal to pay participants when they help with research, and people should be compensated for their time. However, in some types of research and for some…Read Article →