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I write about how to listen to your customers and understand their motivations. So you can design for clarity and uncertain.

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Continuous discovery recruitment for product discovery and User Experience designers
  • Product discovery

Continuous discovery recruitment for product discovery and User Experience designers

September 27, 2021 3 Min

Continuous discovery recruitment for product discovery and User Experience designers Too many times, teams start recruiting right before…

Product discovery blogs 2021
  • Product discovery

Product discovery blogs 2021

August 8, 2021 2 Min

Best Product discovery blogs and websites of 2021 A list of the top product discovery blogs from top industry professionals. To keep up to…

How to choose the right customer research incentives
  • Product discovery

How to choose the right customer research incentives

June 19, 2021 2 Min

Research incentives It’s normal to pay participants when they help with research, and people should be compensated for their time. However…

A continuous discovery practice for Open Universities Australia
  • Case Study

A continuous discovery practice for Open Universities Australia

January 27, 2021 1 Min

A continuous discovery practice Through Agile, Open Universities Australia had become fantastic at building stuff, but this framework doesn…

Value is the Reuleaux triangle of Design Thinking
  • Product discovery

Value is the Reuleaux triangle of Design Thinking

January 1, 2021 2 Min

Reuleaux is the triangle formed at the centre of Venn diagrams. The three intersecting circles of desirability , feasibility and…

The power of doing as thinking
  • Product discovery

The power of doing as thinking

January 23, 2020 2 Min

The more I work with product teams, the more I fall in love with the continuous discovery process. I’ve found the best product teams are…

The deliberate practice of product discovery
  • Product discovery

The deliberate practice of product discovery

January 16, 2020 4 Min

Only in the movie Fields of Dreams does “If you build it, he (they) will come.” People don’t just show up. All profitable, effective…

Saying no to good ideas, is easy when you know your why
  • Product discovery

Saying no to good ideas, is easy when you know your why

January 1, 2020 2 Min

When we’re looking at a backlog of potential features or a flood of new ideas to prioritise. We know every stakeholder, executive and member…

Turn assumptions into hypothesis
  • Product discovery

Turn assumptions into hypothesis

December 27, 2019 3 Min

It's a good habit to be curious about all aspects of the product. To ask five why’s , we all have unfounded beliefs and this can often…

You can do anything, but you can’t do everything
  • Product discovery

You can do anything, but you can’t do everything

December 19, 2019 1 Min

The paralysis of continuous development, it's hard choosing the next small problem to chip away at. It should be easy, but it can lead to…

Choosing the right bets to play and gaining better odds
  • Product discovery

Choosing the right bets to play and gaining better odds

November 4, 2019 1 Min

Tomorrow is Australia's largest annual horse race, the Melbourne Cup. What is your strategy for bagging a winner, do you bet on your…

Continuous discovery & Opportunity solution tree
  • Product discovery

Continuous discovery & Opportunity solution tree

August 9, 2019 2 Min

Caitlin Blackwell gave a Product Anonymous talk at RMIT on Continuous Discovery in June 2019. Her talk was about her work as acting…

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