Leading the product through design
I lead a continuous discovery practice to measure and improve the product outcome that deliver business value.
Hi! I’m Richard, I’m a design leader who is passionate about taking new ideas from 0 to 1 and empowering jobseekers to make great career decisions at SEEK. Before that, I led the design practice at Open Universities Australia, designed native mobile apps for Suncorp bank, and led experience design for a leading London creative agency.
I’m excited to collaborate with a multidisciplined of experts on ideas, shipping and continuously iterating new product and features that address the needs of users.
Continuous discovery habits form the foundation and informs my work. As a great active listener and critical thinker, my research practice evolves around asking open ended and specific questions to unearth critical information. I love nothing more than to co-designing with customers to identify and solve their most difficult problems.
Through prototyping and testing business ideas, I increase confidence, move closer to our outcomes and create better experiences that people are willing to change their behaviour for.
On the side, I built a not-for-profit marketplace for volunteers to make scrubs (uniforms) for healthcare heroes in response to COVID-19 in Australia. Recently, I began writing about leadership, management, and career advice to UX and product professionals.
If you have additional questions, you can email me directly.
When I’m not in front of a screen, you can find me on a bike, riding through the Australian bush or at least finding my Zen on Beach Road, Melbourne, AU.
|Open Universities Australia||UX Designer|
|Rona Scrubs||Customer Experience|
|Outware Mobile / ARQ||UX Designer|
|WAE, a Globant company||UX Designer|
|RT Software||3D Designer|